General FAQ

This category contains help articles on general information about Tuxy.

Where can I find and follow Tuxy on social?

Instagram you can find us at @tuxysuit. Facebook you can find us at @tuxysuit. And you can email us at [email protected] with any questions!

How to care for your Tuxy Suit

Knowing how to wash your Tuxy will make sure you get the most out of your purchase. If you have any suit except for the Storm suit, please follow these steps;. If you have the Storm Suit, please follow these steps;. WASH. DRY

How long do orders take to ship?

Orders can take between 1-3 days to be processed before being shipped. Orders are not processed on weekends and will be shipped ASAP the following Monday. Standard shipping in North America takes between 5-14 business days or less depending on your l

How do you use the bathroom in a Tuxy?

The number one question asked by thousands. There’s a fly pee zip in the front for stand up jobs. For any sit down job, it’s a strip-down affair. We recommend you wrap the arms around and bunch up the excess as you pull it down if you want to avoid f

Where do you ship from?

Our orders ship from both Windsor, Canada and Plymouth, USA. All international orders come from the USA warehouse.

Where do you ship to?

Currently, Tuxy does ship worldwide and we are constantly expanding our reach so we can have more people around the world suited up in their very own Tuxy. Please let us know if your country is not in the below list and we'd be more than happy to see

What if my package is lost?

Tuxy is not responsible for any lost or stolen items, however if you believe your item has been lost please reach out to us at [email protected] to get assistance and we'll do our best to help investigate. We suggest waiting 5-7 days as shipping carrie