Send us a message and if we're available right away we'll chat back, otherwise we'll respond by email within 24hrs. Please note we are not available on weekends.

Send us an email and we'll get back to you within 24-48hrs. Please note we are not available on weekends.

Text or leave a voicemail for us and we'll get back to you by email within 24hrs.

Home

Shop

Return Policy

Start a Return/Exchange Claim

Tuxy US

Our orders ship from Canada and the United States. We will ship all orders within 3 business days if the item is in stock. We will send you a tracking number to your email once it's shipped.

What is your shipping policy?

When it comes to choosing your Tuxy size, we typically recommend you check out the size chart and decide what fit you want. Tuxy's are a slim fit, so if you like it a bit more relaxed we suggest you size up to have that cozy vibe. Each product page has their own size chart and a fit selector tool. We also have a page here to see examples of different suit sizes on different models! https://www.tuxy.co/pages/tuxyfit

How do I pick the right size?

You'll have 30 days from the time of delivery to return your item. If your item arrived damaged, be sure to reach out to our support team for assistance with a warranty claim. In order to start a return, go check out our policy page to read the return policy and initiate a return claim. https://www.tuxy.co/pages/policy

What is your return policy?

It looks like your order has not yet been picked and shipped! Orders are typically shipped within 3 business days of the order being received.

Get more information

Returns

General FAQ

Get support